Communication Summary

Let's summarize what we've covered before taking the Assessment.

 

The 7 C’s of Communication

The seven C’s of communication is a list of principles that you should ensure all of your communications adhere to. Their purpose is to help ensure that the person you’re communicating with hears what you’re trying to say. The seven C’s are: clear, correct, complete, concrete, concise, considered and courteous.

 

Clear

Be clear about the purpose of the message you’re delivering. The recipient should be made aware of why they are receiving the message and what you’re trying to achieve by delivering it.

 

Correct

Both the factual information and the language and grammar you use must be correct.

 

Complete

Give the recipient all of the information they need to follow your line of reasoning and to reach the same conclusions you have.

 

Concrete

Ensure that you are specific and that the logic and messages that you’re using fit together, build on each other and support each other. .

 

Concise

Stick to the point and keep your messages short and simple.

 

Courteous

Be polite and show your audience that you respect them. Your messages should be friendly, professional, considerate, respectful, open and honest.

 

Considered & Coherent

Have a logical flow and your style, tone and language should be consistent throughout.